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State to Examine its Legal Cannabis Rollout


The state on Monday initiated an assessment of the Office of Cannabis Management to identify opportunities for improvement and begin implementation of a strategic plan for the long-term success of the legal cannabis rollout. Commissioner for the Office of General Services Jeanette Moy will serve as lead and executive sponsor of the effort, supported by experienced State government leaders.

“Today, we take the first step in revamping New York’s legal cannabis industry to ensure its long-term success,” Governor Kathy Hochul said. “I have full confidence in Commissioner Moy’s ability to identify areas that need improvement, establish standards and processes across agencies, and jumpstart the next phase of New York’s legal cannabis market.”

Commissioner Moy will be embedded in the Office of Cannabis Management for a minimum 30-day sprint to assess the agency’s organization. As part of the plan, several goals have been identified, including:

  • Top-down review of organizational structure, processes, and systems with a focus on improving OCM license processing times and application-to-opening timeframes for new cannabis retailers and businesses. 
  • Develop key performance metrics and an executive-level licensing dashboard to provide the Executive Chamber with a timely, accurate, and comprehensive picture of licensing activity for legal retailers.
  • Identify and implement changes to policy, procedure, and regulation (within the bounds of the MRTA) to streamline the licensing process and simplify application and review for prospective licensees.
  • Develop three-month and six-month action plans with organizational change initiatives, milestones, and actions to continue improving agency functions while developing a world-class licensing and regulatory agency for New York State’s cannabis industry.

Following the initial 30-day period, the potential for external consulting may be considered to support a second, longer-duration phase of the effort.


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