The Biden Administration wants the airline industry to offer better compensation for stranded and inconvenienced passengers including meals, hotel, and transportation vouchers. New York State Attorney General Letitia James says she fully supports the initiative.
“Millions of Americans have been inconvenienced because airlines have overbooked flights, refused to secure adequate staffing, or otherwise failed to ensure they can take off and land when they promised,” said James. “That is why I urged the U.S. Department of Transportation to take action and hold airlines accountable, and that is why I am thrilled that President Biden is addressing this problem. New Yorkers, and all Americans, deserve to know that airlines will live up to their promises, and pay the consequences when they are at fault for cancellations and delays.”
The industry group Airlines for America warns the proposed rules will *hurt* customers by forcing airlines to raise fares.
