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UPDATE: NYSEG Restoring Natural Gas to Homes in Yates, Schuyler, Steuben Counties


1/17/23 1 p.m. update:

Natural gas service has been restored to more than 444 services in the Town of Wayne, Tyrone and Barrington with the remaining services expected to be restored by NYSEG crews throughout the day and evening, according to the Steuben County Office of Emergency Services.

“We ask any NYSEG customers who do not have gas service restored to contact NYSEG at 1-800-572-1121,” said Ken Forenz, County OES Deputy Director. “If anyone smells gas or suspects a leak, leave the area and call 911.”

Over 600 customers were left without gas service after a distribution system interruption occurred early Monday morning. NYSEG crews pressurized the system late Monday evening and started going door to door to relight gas appliances.

The Warming Station set up by the American Red Cross at the Tyrone Fire Department on Monday afternoon for displaced gas customers will close at 2 p.m. Tuesday, officials said.

NYSEG has been assisted by:

Town Officials from Wayne, Barrington and Tyrone
Wayne Fire & Ambulance
Tyrone Fire Department
Hammondsport Fire Department
Steuben County Office of Emergency Services
Schuyler County Office of Emergency Services
Schuyler County Sheriff’s Office
New York State Office of Emergency Management
New York State Police
American Red Cross


Gas service has been lost to approximately 600 New York State Electric and Gas Corporation customers in the Towns of Barrington, Tyrone and Wayne. According to the Steuben County Office of Emergency Management, the outage could last several days and residents and businesses should prepare now.

NYSEG account holders without gas in the affected areas that have questions should call (800) 572-1121.

The Steuben County Office of Emergency Services, local Town Officials and State agencies are assisting NYSEG during the restoration efforts.

Residents should know the following:

  • Be aware of possible gas odors. While crews work throughout the day and night, there may be a slight odor of gas in the area. Residents who smell gas should leave the premises immediately and then call 911.

Warming Centers are available at:

  • Tyrone Fire Department 3600 State Route 226, Tyrone. Open until further notice.
  • Hammondsport Fire Department 8521 State Route 54, Hammondsport. Open until 4:30 PM on Monday

The Office of Emergency Management would also like impacted residents and businesses to:

  • Stay informed regarding reconnection status and plan accordingly.
  • Conserve hot water stored in hot water heater. Remember new water entering the water heater will not be heated.
  • Call NYSEG at 1-800-572-1121 for utility-related information.
  • 911 in the event of an emergency.

The Office of Emergency Services reminds all residents of the following safety tips:

  • Avoid the use of propane, kerosene, torpedo, or other heat-producing devices inside your home. These appliances used to produce heat, require various forms of fuel to burn; however, they can produce deadly carbon monoxide that can lead to certain death if exposed for any duration of time.
  • Make sure smoke alarms and carbon monoxide detectors are operational by testing them and replacing the battery.
  • Use extreme caution when operating electrical space heaters. Make sure to create a minimum of 36″ circumstance around any space heater being used to warm your home.
  • Do not overpower electrical power strips or connect more than one extension cord to an outlet. Turn off all electrical appliances when not in use.
  • If using a fireplace to heat your home, be sure to use a metal screen or fireplace cover to prevent burning embers from entering your living space.
  • For those using electric stoves, be mindful not to leave hand towels or muffs on a hot or burning stove grill. You don’t necessarily need an open flame to ignite combustible materials.
  • Make certain that you and your family have practiced your home evacuation plan and that everyone knows how to safely escape and are familiar with a safe meeting place.

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Get the top stories on your radio 24/7 on Finger Lakes News Radio 96.3 and 1590, WAUB and 106.3 and 1240, WGVA, and on Finger Lakes Country, 96.1/96.9/101.9/1570 WFLR.