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WellNow No Longer Accepting Excellus BC/BS Insurance


As of yesterday, WellNow Urgent Care is no longer accepting Excellus BlueCross BlueShield insurance.

In a statement, Excellus confirmed WellNow was removed from their network after months of negotiating reimbursement rates.

“Excellus BlueCross BlueShield has made every effort to engage in good faith contract discussions with WellNow Urgent Care so they would remain in our network in 2024. WellNow, however, has declined our latest offer, which included an increase in reimbursement. WellNow will be removed from our provider network effective Jan. 1, 2024. While we are disappointed by their decision, we’re prepared to help our members find the care they need.”

WellNow says patients could pay as much as $165 for care without the insurance coverage and warns it could put an added stress on emergency rooms.

WellNow has urgent care centers in Auburn, Canandaigua, Ithaca, and Geneva.

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