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Six Chosen for Thompson Health’s Service Excellence Awards


UR Medicine Thompson Health recently named six of its associates as first-quarter 2023 Service Excellence Award winners.

Chosen for the honor by the health system’s Service Excellence Team (SET) were:

Thomas Bonfiglio of Pittsford, Quality Improvement Coordinator
Christine Mullen of Canandaigua, Clinical Secretary in Canandaigua Medical Group Pediatrics
Timothy Noone of Ontario, Special Procedures Technician in Diagnostic Imaging
Martha Peck of Shortsville, Sonographer in Ultrasound
Audry Wasnock of Farmington, Registered Nurse in Diagnostic Imaging
Olivia Wethington of Farmington, MRI Technologist in MRI

The Service Excellence Award acknowledges Thompson associates who consistently deliver exceptional service. The SET selects award recipients quarterly, after reviewing system leaders’ submissions of compliments from patients, families, and coworkers.

Each recipient of the Service Excellence Award is given points to be used on Thompson’s online shopping site and is featured in CEO presentations as well as on Thompson’s intranet site and in its internal newsletter.

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