NYSEG customers will have a chance this week to weigh in on the utility’s proposed rate increases.
A public hearing is scheduled at Ithaca Town Hall on Wednesday from 1 to 6 p.m. for residents to share feedback on the company’s plan, which calls for a 24% increase in electric rates and a 34% increase in gas rates beginning in April 2027 if approved by the Public Service Commission. In addition to the rate hikes, NYSEG is also proposing to close several walk-in customer service offices across the region, including its Dryden Road location in Ithaca.
The Companies state that their proposed electric and gas delivery revenue increases would support investments to meet growing energy demand across New York and to upgrade aging infrastructure and systems to improve reliability and customer service. The Companies indicate that the primary drivers of the requested electric delivery revenue increases are increased storm and vegetation management expense, increased capital investments to address aging infrastructure and to increase capacity, information technology upgrades, and incremental operations and maintenance expense. The Companies state that the primary drivers of the requested gas delivery revenue increases include prevailing wage requirements, federal and state pipeline safety mandates requiring system investments and upgrades, and costs to meet clean energy goals.
Other Ways to Comment:
For those who cannot attend or prefer not to speak at a public statement hearing, there are several other ways to provide your comments to the Commission. All comments should refer to “Case 25-E-0375 – NYSEG Electric,” “Case 25-G-0378 – NYSEG Gas,” “Case 25-E-0379 – RG&E Electric,” or “Case 25-G-0380 – RG&E Gas.” All comments must be received by October 24, 2025.
Internet or Mail: Go to www.dps.ny.gov, click on “File Search” (located under the heading “Commission Files”), enter the applicable case number in the “Search by Case Number” box, and then click on “Post Comments” at the top right of the page.
Alternatively, comments may be mailed to the Hon. Michelle L. Phillips, Secretary, Public Service Commission, Three Empire State Plaza, Albany, New York, 12223-1350; however, electronic filing of comments is strongly encouraged. All written comments submitted to the Secretary in accordance with this Notice will be posted on the Department’s website. Please be advised that the Commission may not consider untimely comments. Comments may be accessed on the Department’s website by searching the case numbers, as described above, and clicking on the “Public Comments” tab.
Toll-Free Opinion Line: Individuals may submit comments by calling the Commission’s Opinion Line at 1-800-335-2120. This number is set up to receive comments about pending cases from in-State callers 24-hours a day. These comments are not transcribed, but a summary is provided to the Commission.
Persons with disabilities requiring special accommodations should call the Department’s Human Resources Management Office at 1-518-473-9463 as soon as possible. TDD users may request a sign language interpreter by placing a call through the New York Relay Service at 711. Persons with difficulty understanding or reading English are encouraged to call the Department at 1-800-342-3377 or email [email protected] for free language assistance services regarding this Notice. To request a translator or sign language interpreter so that you can participate at a specific public statement hearing, please contact the Department at least 10 days before the hearing by calling 1-800-342-3377 or emailing your request to [email protected].
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